♦ Exchange and Return Policy

You can exchange a product if it is in new and unworn condition, and if it has a manufacturing defect.
Make sure to return the item within the period below.
(You have to ship out the item within the time limit.)

* There is a policy of no refund and no exchange after the period below.

[Returnable Period]
Domestic: within a week from the receipt of goods
Overseas: within 3 weeks from the date of purchase

We will not accept any return except the received product is damaged.
We accept an exchange if you are not satisfied with the size of an item.
We also have a policy of no refund and no exchange for discounted and special set products.

Please check your package to make sure everything is correct upon receiving it.
 

♦ How to Return the Item

Please follow these steps when you send something back:

1. Please send me an e-mail to let me know what's the problem with the product
english-inquire@metamorphose.gr.jp before you send.

2. Send the product to the following address with a note telling us if you want a refund or exchange:

* Postage is paid by customers except the received product is damaged.

* Please enclose the invoice sent from us.

♦ Return Address