We ship internationally!
Purchase at storesWe ship internationally ! "Metamorphose" is a brand for Lolita who seeks her own Lolita fashion regardless of genre.
I'm afraid that’s not possible, but many of the pages in the shopping cart link to a currency converter. It is an easy tool to show you the approximate amount in your currency.
There may be duties and taxes imposed on your order that aren't reflected in our prices. Your local Customs office may have information on those charges.
For international orders we accept: Master, VISA and AMERICAN EXPRESS credit cards and PayPal*1. China UnionPay*2 and Alipay*3 are also accepted.
*1: Please note that in order to pay by PayPal, you must already have an account with them that has your bank account information registered to it.
*2: Official UnionPay Global site: http://www.unionpayintl.com/en/
*3: Offical Alipay site (International version): https://intl.alipay.com/
As we use Global Priority/EMS mail service through the Post Office, we are able to ship to almost any country at the following rates:
January 29th, 2019: It was revised
PostageYou must be a registered member to earn points. Also, your points will be added to your account AFTER we confirm your receipt of the package by online tracking.
>> register to become a member here.
You can use from 1 point on your purchase (1 Point equals to 1 Japanese YEN).
* Points are valid for the indefinite period.
The points will be effective after we ship the products so the number of points in your account will not increase until then.
Because your point total doesn't change until after the items have shipped, your points may become a minus number.
In this case, we will recalculate your total and you will be charged for the additional amount.
By going to the "My account" page and the "Request new password" section, just type in your last registered e-mail address and press the "E-mail new password" button. We will then send your Password to your registered mail address.
By going to the "My account" page and logging in, you can change your password.
All items in our Spring, Summer, Autumn, and Winter Collection pages are items which we are accepting
pre-orders for. Please see the Reservation page.
You do not need to pay ahead of time. You need to purchase in a week from arrival notice from us. If you have any plan to be away around the arrival date, please contact us before you leave. You cannot cancel for any reason after you place pre-order from the shopping cart, so please think hard and make your mind up before pre-ordering.
If you are interested in ordering a "sold out" item, please send us the item number, name, color, size, quantity and price of the items you want, and your full name, address, country, zip code, phone number, and e-mail address. Please use this form for sending us this information to english-inquire@metamorphose.gr.jp
The e-mail title should be ''ordering sold out item (your name)''. You cannot cancel for any reason after you send your e-mail, even if the item is available or not. Please make sure you want it before sending the order e-mail. If you forget to write any of this information, your order won't be accepted. Please be careful!!
You do not need to pay until we respond on how to purchase. Please DO NOT send your credit card information by e-mail or FAX, or send the amount by accessing the PayPal homepage yourself. (You must go through our homepage). Please contact us if you are uncertain about anything.
If you are not interested in purchasing such an item on-line, please do not send your full name, address, country, zip code, phone number, and e-mail address. I will just search in one of our branch stores and I'll let you know if we have the item or not.
go to ordering sold out item form
Please be careful. The measurements on the Explanation Pages are not the sizes for the people who should purchase the clothes. These are just the measurements of the clothes themselves. This page shows how we are measuring the item. Please look at this and decide if the clothes will fit you well.
how to measure clothes
The color of photos of just the product on the product page of our online store is adjusted as closer to the actual product as possible. But please note that the actual color of the product may appear slightly different depending on your monitor setting.
We will not accept any exchanges or returns because of the color of the product.
We suggest dry cleaning to care for most of Metamorphose's clothes .
Please hand this care symbol definition list to the dry cleaning store with your clothes.
care symbol definition list
There may be duties and taxes imposed on your order that aren't reflected in our prices.
Your local Customs office may have information on those charges.
Sorry. We only have ONE SIZE.
But we're thinking about making other sizes right now.
about size
I'm afraid to say we cannot buy the system.
So please calculate at when you order.
Yes!! We do ship oversea.
Postage
You can exchange if it is in new, unworn condition or has a manufacturing defect
within the period below. There is a policy of no refund and no exchange
after the period below or on discounted, and special set products.
So please check the package to make sure everything is correct.
[Returnable Period]
Domestic: within a week from the receipt of goods
Overseas: within 3 weeks from the date of purchase
The e-mail address: english-inquire@metamorphose.gr.jp
Mail and gift:
Metamorphose Osaka Shop
LON COURT Building 1.5F, Nishishinsaibashi 1-16-10
Osaka Chuo-ku, Osaka, Japan
Zip: 542-0086
TEL & FAX: 06-4704-6400
All open positions for Metamorphose will be on the Japanese web site.
You need to live in Japan and read, write and speak Japanese conversationally to apply.
So please check the package to make sure everything is correct.
I'm sorry. We do not recruit any models for Metamorphose. All models in Metamorphose are our staff.
A.If you would like to include Metamorphose English among your recommended links,
Please consider placing our banner on your personal or business website.
Please link to our home page: https://www.metamorphose.gr.jp/
Do feel free to contact us if you have any questions or suggestions,
and thanks for your interest inMetamorphose.
english-inquire@metamorphose.gr.jp
Some times it says a different sale price from stores due to the calculation system.
The difference should be 1 yen.
Tops which stretch bigger than bust 92cm.
Bottoms which stretch bigger than waist 80cm.
Dresses which stretch bigger than bust 92cm and waist 80cm.
★ The measurements are not the sizes for the people who should purchase the clothes.
These are just the measurements of the clothes themselves.
We do not respond to any inquiries about the items sold at secondhand stores or flea markets, etc. that are not our directory-managed stores or our official agencies. Regarding the items sold at non-proper stores, we do not determine if they are our official products or do not fix any damages or frays.
Our directory-managed stores and official agencies:
https://metamorphose.gr.jp/en/shoplist
On the "My account" page, you can register, change, or delete your membership info. Also you can have your ID and Password sent to your e-mail address if you have forgotten!
My account
By signing up with our store, it will be more convenient for you to make your order. You can earn points every time you shop and it will be easy for you to checkout next time, besides you can enter multiple delivery addresses and buy gift for your friends or relatives and you can also track your orders you made in your account and re-order the goods. Of course there is no entrance fee or annual fee.
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You will need to enable cookies to use this website.
Please refer here :
this page for further information to enable cookies.
http://support.google.com/accounts/bin/answer.py?hl=en&hlrm=ja&answer=61416
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