Thank you for visiting our website.
The Official Online Shop Office and Online Customer Support Team will be closed for the New Year's Holidays during the following period.
The response to inquiries and the shipment of orders that we received during this period will be delayed. Thank you for your understanding and patience.
New Year's Holidays
◆Official Online Shop (Domestic, Chinese Customer Support)
Dec. 29 (Fri): The last business day in 2023
Dec. 30 (Sat) - Jan. 3 (Wed): Closed
Jan. 4 (Thu): Resume business
*The orders that was placed by noon on Friday, Dec. 22nd (JST) will be shipped in 2023 (except for orders including the back-ordered items).
◆ Official Online Shop (English Customer Support)
Dec. 28 (Thu): The last business day in 2023
Dec. 29 (Fri) - Jan. 8 (Mon/national holiday): Closed
Jan. 9 (Tue): Resume business
*The orders that was placed by 10 a.m. on Friday, Dec. 22nd (JST) will be shipped in 2023 (except for orders including the back-ordered items).
◆ Rakuten Store
Dec. 28 (Thu): The last business day in 2023
Dec. 29 (Fri) - Jan. 3 (Wed): Closed
Jan. 4 (Thu): Resume business
*The orders that was placed by noon on Friday, Dec. 22nd (JST) will be shipped in 2023 (except for orders including the back-ordered items).
◆ Brick-and-Mortar Stores will open as follows.
We apologize for any inconvenience.
*As we expect lots of inquiries and orders in English during the holiday period, it may take up to about two weeks to process all of them.
*You can place an order during the holiday period.
Thank you for your understanding and patience.
Metamorphose