Thank you for shopping at Metamorphose Online Shop.

Due to the New Year holidays, our office (the customer support in English) will be closed from December 28th (Sat), 2024 to January 6th (Mon), 2025 (JST). A delay in international shipment or response to inquiries in English is expected. It may take up to two weeks from receiving.

We apologize for the inconvenience during this period.

* Announcement of the operation of other sections of the official online shop (domestic and customer support in Chinese) and other stores will be posted later.

* You can place an order during this period.
* Orders placed by 10:00 am on Dec 20th (Fri) (JST) will be shipped before the New Year holidays (except for the order including a back-ordered item(s)).
  The orders placed after the time above might be shipped once the business resumes in 2025 depending on the situation.
* Inquiries received by noon on December 27th (JST) from an inquiry form on our website and by email to english-inquire@metamorphose.gr.jp will be responded to before the New Year holidays. Other inquiries (to other mail addresses, submitted on social media, etc.) might not be responded.


Regarding the inquiry for sold-out items during the New Year Holidays Office Closure
https://metamorphose.gr.jp/en/node/144023

Thank you for your understanding and patience.

Metamorphose English Customer Support Team