Thank you for ordering at Metamorphose.
Please give us your favor to fill out the survey. We would like to know about the international shipping and customs taxes you experienced for better service.
Survey period: January 30th - 10:00 a.m. on February 13th, 2025 (JST)
*Please keep the time difference in mind.
Click here to take a survey:
https://forms.office.com/r/LJvvF49NMf
We will give you 100 Metamorphose points if you answer the survey and fulfill the following conditions.
- You have an order that has been delivered on or after September 1st, 2024 (hereinafter referred to as "order-delivered period").
*If you don't have any orders that have been delivered during the order-delivered period, you will not receive any points even though you took the survey.
*The orders we shipped domestically are exempt from point grants even if you ordered from outside Japan.
- Metamorphose membership registration is required to receive the points.
*The Metamorphose points will be granted one time per account. You will receive the points only once even if you received several orders during the order-delivered period and took the survey more than once.
*Even if you were not our member when ordering, you can receive the points if you signed up for membership with the email address for the order before taking the survey.
[Notes]
The points will be granted without notice to you after we confirm that your order was delivered during the order-delivered period. This may take a week from the end of the survey period. Please note that we will not grant the points if we cannot confirm that you received any orders during the order-delivered period with the email address or order number you entered in the survey.
*If it takes more time to grant points longer than planned, we will announce it here.
We appreciate you taking the time to answer our survey.
Metamorphose English Customer Support Team
inquiry: english-inquire@metamorphose.gr.jp