Thank you for visiting our website.

 

 

The customer support office of the Official Online Shop and the Rakuten Store will be closed during the following period.
The delay in international shipment or response to inquiries is expected.

*You can place an order during this period. The notice and the shipping of orders will be after we resume the business.

 

【Closure Period】

Official Online Shop (domestic mail-order, Chinese customer support): Wed, August 13 - Sun, August 17
Official Online Shop (international mail-order in English and Japanese): Wed, August 13 - Sun, August 17 (inquiry response: Aug 9 - 19)
Rakuten Store: Wed, August 13 - Sun, August 17

We apologize for any inconvenience.

*It may take up to two weeks to ship out international orders and respond to an inquiry in English.
For details please refer to the following page:
https://metamorphose.gr.jp/en/metamornews/147060

 

◆About shipping before the summer office closure◆
The orders placed by the following date will be shipped before the summer office closure.
- Official Online Shop (domestic mail-order, Chinese customer support): 10 a.m. on Wednesday, August 6 (JST)
- Official Online Shop (English customer support): 10 a.m. on Wednesday, August 6 (JST)
- Rakuten Store: 10 a.m. on Wednesday, August 6 (JST)

*Please note that there is a possibility that the order will be shipped after the summer office closure depending on the circumstances of stock, back-order, etc.
*The time listed above is in Japan Standard Time (JST). Please keep the time difference in mind.

 

Thank you for your understanding.

Metamorphose